Privacy Policy

• Registration Data: Information you submit to us during registration.
• Subscription/Download Data: Data related to software downloads or other services.
• Submitted Data: Information you provide via online forms, sample requests, or similar processes.
• Cookies: Cookies are small files (typically composed of letters and numbers) downloaded to your device (computer, tablet, mobile phone, or similar) when you visit our website. Cookies enable websites to recognize your device and allow website owners to operate their sites more efficiently. They help us understand website usage, improve navigation, remember your preferences, and enhance your browsing experience. If you do not wish to be recognized, you may remove or block all cookies via your browser settings.

We will use the information you provide solely for the following purposes, in strict compliance with applicable laws:

• To send you personalized product updates, marketing materials, quotations, and other relevant content.
• To fulfill sample requests, transactions, and services you apply for.
• To research and respond to your inquiries.
• For data analysis.

We are committed to protecting your privacy and will not disclose or share any personal information you provide during registration, except in the following cases:

1. Prior explicit consent from the user.
2. Compliance with court orders, arbitration rulings, or other judicial proceedings.
3. Requests from relevant governmental authorities.
4. Other requirements under applicable laws and regulations.

We only share or disclose your personal information when lawful, reasonable, and necessary, including with:

• Our affiliated companies and business partners.
• We do not sell or authorize third parties to use your personal information.

Our services are primarily intended for adults. Minors should not create personal accounts without parental or guardian consent. If you are a minor, we require you to have your parent or guardian review this policy and obtain their consent before using our services or providing information.

For information collected from minors with parental/guardian consent, we will only use or disclose such data when legally permitted, explicitly authorized by the parent/guardian, or necessary to protect the minor.

If we discover that we have collected a minor’s personal information without prior parental/guardian consent, we will promptly delete such information. If you (as a parent/guardian) become aware that your child has provided personal data without your consent, please contact us.

We reserve the right to revise or update this Privacy Policy. Changes will be published on our website. By continuing to use our services after updates take effect, you acknowledge and agree to be bound by the revised policy.

For questions, feedback, or suggestions regarding this Privacy Policy, please contact us at:
Hangzhou RuiMeng Technology Co., Ltd.
Email: [crmsys@relmon.com]

We generally respond within 15 business days after verifying your identity.
If you are dissatisfied with our response, particularly if our handling of personal information infringes your legal rights, you may seek resolution by filing a lawsuit with the competent court in Binjiang District, Hangzhou.